Shipping

SHIPPING

Ayu Concept offers complimentary domestic standard shipping on orders of $75 or more (not including discounts and tax).

WHERE WE SHIP

We currently ship to:

United States (excluding PO Boxes) & Canada.

If you live in a different country please contact us via our Get In Touch page.

ORDER PROCESSING

Your order will be processed within 24-48 hours of receipt. Once your order has been processed, you will be notified with an Order Confirmation Email.

Orders must be received by 1pm EST Monday-Friday to be processed on the same day. Orders received over the weekend and on holidays will be processed the following business day.

SHIPPING OPTIONS

All shipping rates are calculated by carrier.

*Delivery times are subject to change depending on shipping location.

Orders do not require a signature for delivery.

 SHIPPING RESTRICTIONS

We reserve the right to restrict delivery to certain remote locations.  Expedited delivery may only available for select locations.

We do not currently offer Saturday or Sunday delivery.

At this time, we are not able to split an order into multiple shipping destinations.

Please note that certain items which are considered hazardous materials by regulatory authorities (e.g. pressurized spray cans, fragrance, etc.) can only be shipped via ground shipping due to air transport regulations. Restricted items may not be shipped to Alaska, Hawaii and Puerto Rico.

TAXES

All taxes will be applied subject to applicable federal and state tax legislation.

For all other inquiries regarding your order, please contact our customer care team, through our Get In Touch page.